Privacy Policy for Bazaar Ghana

At Bazaar Ghana, we understand that your personal information is important and we are committed to protecting it. This Privacy Policy outlines how we collect, use, store, process and share your personal information when you use our services through the app store and play store.

Information Collection

We collect information from you when you create an account with us, place an order or complete a form. This information may include your name, email address, home or office address, physical address, GPS location, credit card information, mobile money information, and smartphone contacts. We may also collect your personal information from third parties where that information is public or with your consent.

We may collect the following types of personal information:

1. User information – including your name, username, home or office address, telephone number, email address and date of birth, to provide you with our services and communicate with you.
2. Payment method information – such as payment medium number, location of the transaction, time and date of transaction, type of payment, and payment amount to verify the authenticity of the payments made by you.
3. Interactions with Bazaar Ghana – data collected when you use our app, website or other interfaces, including your IP address, metadata on your preferences, GPS location, smartphone contacts, usage patterns, and other information collected using cookies and other data collection technologies.

Information Processing

We use your personal information for the following purposes:

1. To personalize your experience and better respond to your specific needs.
2. To improve our services and website based on the information and feedback we receive from you.
3. To provide better customer service and support.
4. To process transactions securely and deliver the purchased product or service.
5. To send periodic SMS, push notifications, and emails regarding your order or account.
6. To provide you with information that may be of interest, such as product updates and important news and announcements.
7. To provide you with marketing communication for products and services from Bazaar Ghana and our affiliates, including personalized offers and content based on your interactions with us.
8. To generate aggregated datasets that do not reveal your personal information for analysis and reporting.

Information Sharing

We do not sell, trade or transfer your personally identifiable information to outside parties except in the following cases:

1. Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
2. We may release your information to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

We may include or offer third-party products or services on our app, website or other interfaces. These third-party services have separate and independent privacy policies, and we are not responsible for the content or activities of these linked services.

Information Protection

We take various security measures to maintain the safety of your personal information when you place an order or access your personal information. Your full private information relating to payments (such as credit card information, mobile money information, and other related data) is not stored on our servers.

We restrict access to your personal information to our employees, contractors, and agents who need it to provide you with our services. We also regularly review and update our security measures to ensure that your personal information is protected.

Your Data Protection Rights You have certain rights under the data protection laws of Ghana and other countries, which include the right to:

• Request access to your personal information
• Request correction of your personal information
• Request erasure of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Right to withdraw consent

To exercise any of these rights, please contact us at info@mybazaargh.com . We will respond to your request within a reasonable time frame, and in any event, within the time frame set out in the applicable laws.

In certain circumstances, we may require further information from you in order to verify your identity and to comply with your request. Please note that we may charge a fee for this service where allowed by law.

Children's Privacy

Our Services are not intended for children under the age of 18. If you are under the age of 18, you are not permitted to use our Services or provide us with your personal information.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will post those changes here and update the “Last Updated” date above.

Contacting Us

 If you have any questions or concerns about our Privacy Policy or the way in which we handle your personal information, please do not hesitate to contact us by email at info@mybazaargh.com .

Effective Date: 01/02/2023

We hope this Privacy Policy helps you understand what personal information we collect, how we use it, and what rights you have in relation to your personal information. If you have any questions or concerns, please do not hesitate to contact us.